Terms & Conditions

1. Introduction

Welcome to Freshslice Pizza. These Terms and Conditions ("Terms") govern your use of the Freshslice Pizza website (https://freshslicepizza.com) and any related services, including our mobile-responsive website and online ordering platform (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Freshslice Pizza is a registered business with registration number 49514114, operating in Canada. Our principal place of business is located at Flat 08l Reynolds Highway, Damienton W5 9TG.

2. Use of Our Services

2.1 Account Registration

To access certain features of our Services, you may need to create an account. When you register for an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

We reserve the right to disable any account if we believe you have violated these Terms or if your account shows signs of fraudulent activity.

2.2 Eligibility

You must be at least 16 years old to use our Services. If you are under 18, you confirm that you have permission from a parent or guardian to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.

2.3 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using our Services for any illegal purpose or in violation of any local, provincial, national, or international law
• Violating or infringing other people's intellectual property, privacy, or other rights
• Transmitting viruses, malware, or other types of malicious code
• Interfering with or disrupting the integrity or performance of our Services
• Attempting to gain unauthorized access to our Services or related systems
• Collecting or harvesting any personally identifiable information from our Services
• Impersonating another person or misrepresenting your affiliation with any person or entity
• Using our Services to send unsolicited communications, promotions, or advertisements
• Encouraging or enabling any other individual to do any of the above

3. Ordering and Payment

3.1 Placing Orders

When you place an order through our Services:

• You agree to provide accurate and complete information for order processing and delivery
• You acknowledge that the availability of items may vary and is subject to change without notice
• You understand that orders are subject to acceptance by Freshslice Pizza and may be declined at our discretion
• You agree that prices and delivery times are estimates and may vary

3.2 Pricing and Payment

All prices displayed on our website are in Canadian dollars and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice.

Payment for orders can be made using the payment methods we accept, which may include credit cards, debit cards, and other electronic payment methods. By providing your payment information, you represent and warrant that:

• You have the legal right to use the payment method you provide
• The payment information you provide is true, correct, and complete
• You authorize us to charge your chosen payment method for the total amount of your order including taxes, delivery fees (if applicable), and any other charges that may apply

3.3 Delivery

If you choose delivery for your order:

• You are responsible for providing an accurate delivery address
• You understand that delivery times are estimates and may be affected by factors outside our control
• You acknowledge that certain areas may be outside our delivery zone
• You agree that someone must be present at the delivery address to receive the order

3.4 Order Cancellation

Once an order has been submitted and payment has been processed, cancellation may not be possible. If you need to cancel an order, please contact our customer service team immediately, and we will do our best to accommodate your request if the order has not yet been prepared. Refunds for canceled orders are subject to our Refund Policy.

4. Intellectual Property

4.1 Our Intellectual Property

The Services and all content, features, and functionality thereof, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the design, selection, and arrangement thereof (collectively, "Content"), are owned by Freshslice Pizza, its licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

4.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for your personal, non-commercial use. This license does not include:

• The right to reproduce, distribute, modify, or create derivative works of our Content
• The right to use any data mining, robots, or similar data gathering or extraction methods
• Any use of the Services or Content other than for their intended purpose

Any rights not expressly granted in these Terms are reserved by Freshslice Pizza.

4.3 Trademark Notice

"Freshslice Pizza," our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Freshslice Pizza or its affiliates. You may not use these marks without our prior written permission.

4.4 Feedback

If you provide us with any feedback, suggestions, or ideas regarding our Services ("Feedback"), you grant us an unlimited, irrevocable, perpetual, sublicensable, transferable, royalty-free license to use the Feedback for any purpose without compensation or obligation to you.

5. User Conduct

5.1 User Content

Our Services may allow you to post, submit, or transmit content, such as reviews, comments, or feedback ("User Content"). You retain ownership of any intellectual property rights you hold in your User Content, but by posting User Content, you grant us a worldwide, non-exclusive, royalty-free, fully-paid, perpetual, sublicensable, and transferable license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such User Content in any and all media or distribution methods.

5.2 Content Standards

You agree that any User Content you post will not:

• Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable
• Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
• Infringe any patent, trademark, trade secret, copyright, or other intellectual property rights
• Violate the legal rights of others or contain any material that could give rise to civil or criminal liability
• Be likely to deceive or mislead any person
• Promote illegal activity or advocate, promote, or assist any unlawful act
• Impersonate any person or misrepresent your identity or affiliation with any person or organization
• Involve commercial activities such as contests, sweepstakes, or other sales promotions
• Give the impression that they emanate from or are endorsed by Freshslice Pizza if this is not the case

5.3 Monitoring and Enforcement

We have the right, but not the obligation, to:

• Remove or refuse to post any User Content for any reason
• Take any action with respect to User Content that we deem necessary or appropriate
• Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights
• Take appropriate legal action for any illegal or unauthorized use of our Services
• Terminate or suspend your access to all or part of our Services for any violation of these Terms

6. Disclaimers and Limitations of Liability

6.1 Disclaimer of Warranties

YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. OUR SERVICES AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

FRESHSLICE PIZZA, ITS AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT:

• OUR SERVICES WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION
• ANY ERRORS OR DEFECTS WILL BE CORRECTED
• OUR SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• THE RESULTS OF USING OUR SERVICES WILL MEET YOUR REQUIREMENTS

6.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FRESHSLICE PIZZA, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, OUR SERVICES.

IN NO EVENT WILL OUR AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID TO FRESHSLICE PIZZA IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

THE LIMITATIONS OF THIS SECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE.

6.3 Exclusions

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.

7. Indemnification

You agree to defend, indemnify, and hold harmless Freshslice Pizza, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your User Content
• Your use of our Services
• Your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property, or privacy right

8. Dispute Resolution

8.1 Governing Law

These Terms and your use of our Services shall be governed by and construed in accordance with the laws of Canada, without giving effect to any choice or conflict of law provision or rule.

8.2 Informal Dispute Resolution

If you have any concerns or disputes about our Services, you agree to first try to resolve the dispute informally by contacting us. We'll attempt to resolve the dispute by responding to your inquiry within 14 business days.

8.3 Binding Arbitration

If we are unable to resolve a dispute through informal means, any dispute arising from or relating to these Terms or our Services shall be finally settled by binding arbitration, conducted on a confidential basis, under the applicable commercial arbitration rules of the province in which you reside.

8.4 Exceptions

Nothing in these Terms will prevent either party from seeking injunctive or other equitable relief from the courts for matters related to data security, intellectual property, or unauthorized access to the Services.

8.5 Class Action Waiver

ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

9. Changes to Terms

We may revise these Terms from time to time at our sole discretion. When we make changes, we will update the "Last updated" date at the top of these Terms. If we make material changes to these Terms, we will provide notice through our Services or by other means, such as email. Your continued use of our Services after the changes are made constitutes your acceptance of the updated Terms.

It is your responsibility to review these Terms periodically to stay informed of any updates. If you do not agree with the revised Terms, you must stop using our Services.

10. General Provisions

10.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and Freshslice Pizza concerning your use of our Services.

10.2 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

10.3 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions of the Terms will continue in full force and effect.

10.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without our consent shall be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.

10.5 Notices

Any notices or other communications provided by Freshslice Pizza under these Terms will be given by posting to our website or by email to the address you provide to us. You agree to receive electronic communications from us, and you cannot opt out of receiving administrative emails related to your account or these Terms.

10.6 Force Majeure

We will not be liable for any failure or delay in performance of our obligations under these Terms where such failure or delay results from any cause that is beyond our reasonable control, including but not limited to natural disasters, power failures, internet disruptions, labor disputes, or governmental actions.

11. Contact Information

If you have any questions about these Terms, please contact us at: